How One Airline Made Me Fall in Love Again

shutterstock_41676637Flying sucks, right?

Cramped seats. Delayed flights. Baggage fees. According to USA Today, 9542 passengers filed complaints against US airlines with the Department of Transportation during the first half of 2015, a 20% increase from a year ago. If you want to travel any distance, you’re willing to put up with inconvenience and discomfort and pay a high price for it, grumbling all the way.

And then an airline goes and does something so great, that you’re willing to look past their many flaws and fall in love again. Like that boyfriend you couldn’t dump back in 1983. Continue reading

“Don’t Drink and Book”: 5 Tips To Avoid Costly Reservation Mistakes

©The Open Suitcase LLC

Press the button. Don’t press the button. Press the button. Don’t press the button.

Do you panic as your finger hovers over the “Submit Payment” button? It never happens when I’m impulse buying a case of Mt. Difficulty Roaring Meg Pinot Noir, but, when it’s travel-related, I immediately assume that a terrible mistake is about to happen that will cost me thousands of dollars in non-refundable fees. This carries over to my evening slumber and after booking, I’ll continue to wake up startled wondering if I’m supposed to be somewhere and, if so, where that somewhere is supposed to be. Continue reading

Where Did I Put That Boarding Pass?

This post is intended for my fellow Luddites who print their travel documents. My phone is never fully charged so relying on it for boarding passes, maps, and itineraries is reckless. I am more secure knowing I have a piece of paper in my possession with my name printed alongside a flight or hotel or car reservation.

shutterstock_46054324 Continue reading